Privacy Policy

Tynie Logistics

Tynie Logistics (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding sensitive information. This Privacy Policy explains how we collect, use, disclose, and protect personal and protected health information when you visit our website or use our services.

1. Information We Collecta. Personal Information

We may collect personal information you voluntarily provide, including:

• Name
• Business name
• Phone number
• Email address
• Billing and payment information
• Service request details

b. Protected Health Information (PHI)

When acting as a medical courier, Tynie Logistics may handle Protected Health Information (PHI) as defined by HIPAA. We only collect, use, and disclose PHI as necessary to perform contracted services.

c. Website Usage Information

We may automatically collect limited information such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site

This data is used to improve website functionality and user experience.

2. How We Use Information

We use collected information to:

• Provide and manage courier services
• Communicate with clients regarding service requests
• Process payments and invoices
• Maintain chain of custody documentation
• Comply with legal and regulatory requirements
• Improve our website and services

3. HIPAA Compliance

Tynie Logistics complies with applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA).

We:

• Limit access to PHI to authorized personnel only
• Train drivers and staff on HIPAA and confidentiality requirements
• Implement administrative, physical, and technical safeguards
• Require confidentiality agreements where applicable

We do not use PHI for marketing purposes.

4. Information Sharing & Disclosure

We do not sell or rent personal information.

Information may be shared only when:

• Required to perform contracted services
• Required by law, regulation, or court order
• Necessary to prevent fraud or security threats
• Shared with trusted service providers under confidentiality obligations

5. Data Security

We implement reasonable safeguards to protect information, including:

• Secure data handling procedures
• Restricted access to sensitive information
• Encrypted digital communications when applicable

Despite these measures, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal and service-related information only as long as necessary to:

• Fulfill service obligations
• Maintain business and compliance records
• Satisfy legal and regulatory requirements

PHI is retained and disposed of in accordance with HIPAA guidelines.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Enhance user experience
• Analyze site performance

You may disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites.
Tynie Logistics is not responsible for the privacy practices of those sites.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information
• Request corrections to inaccurate information
• Request deletion of certain personal data (subject to legal limitations)

Requests must be submitted in writing.

10. Children’s Privacy

Our services and website are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.

11. Policy Updates

Tynie Logistics reserves the right to update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact:

Tynie Logistics
📞 888-342-3370
📧 [email protected]om